How RespondoAi Works: The Complete Guide

RespondoAi revolutionizes the way businesses handle customer interactions and appointment scheduling. Our AI-powered receptionist works 24/7, ensuring you never miss a potential client while maintaining personalized service.

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The AI Receptionist: Your 24/7 Assistant

RespondoAi acts as your digital receptionist, available around the clock to engage with your customers. Whether they contact you through WhatsApp, SMS, Instagram and Telegram. Our AI is ready to respond instantly.

"Since implementing RespondoAi, we've increased our bookings by 30% and dramatically improved customer satisfaction." — Justyna Cymerman, Spa Owner

Key Features

24/7 Availability: AI receptionist that never sleeps – responds instantly any time of day.
Multi-Channel Communication: Supports WhatsApp, SMS, and Instagram messaging.
Mobile App: Available on AppStore and Google Play. Includes reservation calendar, client notifications, and a smart check-in system.
SMS Auto-Responder App for Android: Automatically replies via SMS using AI. Just keep internet access and balance on the SIM card.
Auto Confirmations & Reminders: Sends booking confirmations and appointment reminders to clients automatically.
Staff Mobile Access: App for employees to view their schedule, add bookings, breaks, or mark days off.

How AI know how to reply

Your Business Context: It learns your specific services, pricing, and availability
Continuous Improvement: The system gets better with each interaction
Human Oversight: When we don't know the answer to a customer's question, we email the profile owner to collect the correct response — so we can handle similar questions automatically in the future.

Setting Up Your RespondoAi

Getting started with RespondoAi is simple:

Create your account (u can create only on website at this moment) - Get started with RespondoAi today!
Configure your business profile (services, hours, pricing) - its really important to correctly describe services, employees, choose correct timezone, address.
Connect your preferred communication channel - Instagram, Whatsapp, Sms or Telegram (more in future) -> Integration tab
Choose subscription plan -> Settings -> Billing
Start accepting appointments automatically

What if a client wants to speak with the owner or something urgent happens (e.g. lost wallet)?

At any time, you can switch a conversation to manual mode. When this happens, the AI will stop replying to that specific client until you manually re-enable auto-replies. You’ll receive notifications via email and our RespondoAi mobile app (iOS & Android), so you can step in and handle the situation personally.

Analytics and Insights

RespondoAi doesn't just handle appointments—it provides valuable business intelligence:

Metric	Description	Benefits
Conversion Rates	See how many inquiries convert to bookings	Optimize your offer
Peak Times	Identify when most customers are reaching out	Adjust staffing
Service Popularity	Track which services are most requested	Focus on top performers
Customer Feedback	Analyze satisfaction and areas for improvement	Continuously improve